FAQs
🙋 Frequently Asked Questions (FAQs)
❓ Where does your black pepper come from?
Our black pepper is grown and harvested in Wayanad, Kerala, one of the most renowned regions for spice cultivation in India.
We use traditional methods and hand-pick only the best varieties — especially Karimunda — for bold aroma and high piperine content.
❓ Is your black pepper organic?
While our pepper is grown without harmful chemicals, it is not certified organic yet.
However, it is sun-dried, hand-sorted, and completely free from additives, polishing, or artificial processing.
❓ How should I store black pepper?
Keep your pepper in an airtight container away from sunlight and moisture.
No need to refrigerate — just keep it cool and dry to preserve its freshness.
❓ What is the shelf life?
Our black pepper stays fresh for 18 to 24 months when stored correctly.
You can find the ‘Best Before’ date clearly printed on every pack.
❓ How long will delivery take?
| 📍 Region | 🚚 Delivery Time |
|---|---|
| Kerala & South India | 2–4 business days |
| Rest of India | 3–5 business days |
| International Orders | 7–14 days (Coming Soon) |
We ship orders within 24–48 hours, excluding Sundays and holidays.
❓ Do you offer returns or refunds?
Yes. We accept returns only if:
- The product was damaged in transit
- You received the wrong item, or
- The package was incomplete
You must contact us within 48 hours of delivery. Read our full Return & Refund Policy.
❓ Can I place bulk or wholesale orders?
Absolutely. Please contact us here or chat with us on WhatsApp with your requirements — we’ll respond with pricing and lead time.
❓ Is this the same black pepper used in Ayurveda?
Yes! Our Wayanadan black pepper is rich in piperine and traditionally valued for its medicinal and digestive properties — a staple in many Ayurvedic and culinary preparations.
💬 Still have questions?
We’re happy to help.
📧 Email: support@waynnaturals.com
📱 WhatsApp: Chat with us